Ongoing care for your business website
Keep your business website updated, backed up, and supported.
Nordlyte looks after your website after launch: updates, backups, security monitoring and support when something goes wrong.
Choose a plan
Three plans, billed monthly with no long-term lock-in. Not sure which fits? Get your plan and price below.
Essential Care
Simple websites that rarely change
From $39/month
- Daily backups kept up to 30 days (static sites: after changes)
- Software updates, security checks and uptime monitoring
- Restoration from backup
- Initial response within 8 support hours
- Basic performance checks and a monthly report
- Content updates and malware cleanup quoted separately
Pro Care
Active sites needing regular updates
From $78/month
Everything in Essential Care, plus:
- Initial response within 4 support hours
- Content updates: up to 2 hours a month
- Malware cleanup: up to 2 hours a month
- Monthly performance review with minor adjustments
Premium Care
Online stores, bookings, memberships
From $149/month
Everything in Pro Care, plus:
- Initial response within 2 support hours
- Content updates: up to 3 hours a month, including product and price updates
- Malware cleanup: up to 3 hours a month
- Checkout, payment and booking testing after relevant updates
- More frequent backups quoted separately
Compare every feature
| Feature | Essential Care | Pro Care | Premium Care |
|---|---|---|---|
| Best for | Simple websites that rarely change | Active sites needing regular updates | Online stores, bookings, memberships |
| Backups | Daily (static sites: after changes) | Daily | Daily; more frequent quoted separately |
| Backup retention | Up to 30 days | Up to 30 days | Up to 30 days |
| Software updates and security checks | Included, where applicable | Included, where applicable | Included, where applicable |
| Uptime monitoring and alerts | Included | Included | Included |
| Content updates | Quoted separately | Up to 2 hours/month | Up to 3 hours/month |
| Initial support response | Within 8 support hours | Within 4 support hours | Within 2 support hours |
| Restoration from backup | Included | Included | Included |
| Malware cleanup | Quoted separately | Up to 2 hours/month | Up to 3 hours/month |
| Performance checks | Basic checks | Monthly review and minor adjustments | Monthly review and minor adjustments |
| Checkout, payment and booking testing | Not included | Not included | After relevant updates |
| Monthly maintenance report | Included | Included | Included |
Just need something fixed?
Website down, broken or hacked, or an update broke something? You don't need a monthly plan. We review it and quote the job before any work starts.
Prices are starting monthly prices in USD, and very large or complex websites are quoted individually. Online stores, booking and membership sites belong on Premium Care.
Not sure which plan fits?
Tell us what kind of website you have to see a starting price. Your fixed monthly quote is confirmed after we review your website.
What's included
Launch day is the starting line, not the finish. Software ages and security threats change, so an unmonitored website gradually becomes slower and more vulnerable. Our maintenance explainer covers why skipping maintenance usually costs more than it saves.
Not sure if your website needs a maintenance plan? If no one in-house tracks updates, backups and security, it probably does. Chat with us.
Protect
Regular backups
Scheduled backups (daily; static sites: after changes), kept up to 30 days, so there is a recent copy to restore from. Changes made after the last backup may be lost. See our backup guide.
Security monitoring
Ongoing checks for malware, suspicious activity and vulnerabilities.
Uptime checks
Automated checks and alerts if your website goes down, so it can be investigated promptly. Alerts don’t guarantee an immediate human response or a fixed fix time.
Maintain
Software & plugin updates
Routine updates to your website’s software and plugins, where applicable, to help keep it secure and compatible.
Performance checks
Basic checks on Essential Care; a monthly review and minor adjustments on Pro and Premium Care.
Content updates
Edits to existing text, images and links, where your plan includes content updates.
Support
Support and recovery
A faster initial response on higher plans, and restoration from backup on every plan. Fix time depends on the issue. See our hacked website guide.
Monthly report
A monthly maintenance report on every plan, so you can see what was done.
How your plan starts
Share your details
Share your website address and requirements.
We review
Nordlyte reviews the website and confirms scope and pricing.
You approve
You approve the fixed monthly quote.
We set up
Backups, monitoring, and ongoing maintenance are set up.
Websites built by Nordlyte include two weeks of free support after launch, before a plan begins. New site? See what to do in the weeks after launch.
Support, backups and recovery
What to expect from us, and what is quoted separately.
Support and response times
Response time is how quickly we acknowledge your request and start assessing it. How long a fix takes depends on the issue. The response time for each plan is shown in the plans above.
- Working days
- Set out in your quote
- Hours
- Set out in your quote
- Timezone
- Set out in your quote
- Public holidays
- Set out in your quote
Support days, hours and time zone are confirmed in your quote.
Backups
- Frequency
- Daily (Essential Care static sites: after changes). More frequent backups on Premium Care are quoted separately.
- Retention
- Set out in your quote
- Storage
- Set out in your quote
- Restore testing
- Set out in your quote
Recovery if something goes wrong
Restoring your website from the latest backup is included on every plan. Additional paid work requires your approval.
What's covered and what's quoted separately
Everything listed under What's included above is part of your monthly plan. These are quoted separately:
Quoted separately
- New pages and new functionality
- Redesigns
- Original copywriting
- Integrations
- Malware cleanup on Essential Care, and work beyond the Pro Care and Premium Care monthly allowances
- Content updates on Essential Care, and work beyond the Pro Care and Premium Care monthly allowances
- Backups more frequent than daily (Premium Care)
- SEO, content and other ongoing improvements
- Initial repair of a website that is already hacked or broken
We also offer SEO, content and ongoing improvement work beyond your monthly plan. These are quoted separately: explore our SEO services.
Hosting, domains, SSL and licences
- Hosting
- Set out in your quote
- Domain renewals
- Set out in your quote
- Premium licences
- Set out in your quote
- Third-party services
- Set out in your quote
Hosting, domain and SSL certificate renewals, and premium plugin or theme licences, are charged by their providers rather than by us. How they are handled under your plan is set out in your quote.
What backups and maintenance can and can't do. A backup gives us a recent copy to restore from; how quickly and completely a website can be restored depends on the age of the backup and the problem. Maintenance reduces risk, but it does not guarantee uninterrupted uptime or prevent every security incident.
Frequently asked questions
What support do I get after my website launches?
Websites built by Nordlyte include two weeks of free post-launch support before a maintenance plan begins. After that, a monthly maintenance plan covers updates, backups, security monitoring, uptime checks and support when something goes wrong, from $39 USD a month.
Do I really need a maintenance plan?
Usually, yes. A site that is never updated becomes slower and more vulnerable over time, and a maintenance plan catches problems before they become expensive — see our maintenance guide for the full case.
How much does website maintenance cost?
Most small business websites pay roughly $50 to $250 a month for professional upkeep, and online stores and busier sites pay more. Our plans start from $39 a month for Essential Care, $78 for Pro Care and $149 for Premium Care. The plans above show what each one includes. For how these prices compare with the wider market, see our maintenance cost guide.
Can I get a one-off fix without a monthly plan?
Yes. If you only need a specific problem fixed, such as a website that is down or broken, a form or page that has stopped working, or a hacked website, you don't need a monthly plan. Tell us what is wrong and we review it, then quote the job before any work starts. If you want ongoing care afterwards, you can choose a plan, but it is optional.
What happens if my site gets hacked without a maintenance plan?
Without a maintenance plan, you're responsible for noticing the issue and finding help to fix it, which often takes longer and costs more than ongoing prevention would have. See our guide on what to do if your website gets hacked for immediate steps.
Can I cancel a maintenance plan anytime?
Yes, maintenance plans are billed monthly with no long-term lock-in — you can pause or cancel whenever it no longer fits your needs.
Do you maintain websites built by other developers?
Yes. We maintain websites built by other developers as well as websites we built ourselves.
Still have a question? Ask us on WhatsApp.
Keep your website fast, safe, and up to date
Get a fixed monthly quote — no obligation.
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Just need a one-off fix? Get a fix quote